Glory carefully selects Global Business Partners for their proven track record and the value their expertise and solutions bring in optimising cash management. Within their specialist areas they are able to enhance Glory cash automation technologies to deliver still further efficiencies and transform operational performance.
As a global leader in enterprise workforce optimisation solutions, Verint’s portfolio includes workforce management and performance management solutions that enable companies to improve customer service and sales, while decreasing labour costs. Glory’s unique strategic partnership with Verint helps financial institutions realise the simultaneous benefits of integrating teller cash automation with workforce optimisation technology.
Customers have the ability to continually measure and report on the operational benefits received through their teller automation investment, while helping ensure each branch is appropriately staffed in order to yield maximum benefit for both the bank and its customers.
About Verint Systems Inc.
Verint (NASDAQ: VRNT) is the global leader in Actionable Intelligence® solutions and value-added services. Its extensive portfolio of Enterprise Intelligence Solutions™ and Security Intelligence Solutions™ helps worldwide organisations capture and analyse complex, underused information sources—such as voice, video and unstructured text—to enable more timely, effective decisions.
More than 10,000 organisations in 150 countries, including over 85 percent of the Fortune 100, use Verint solutions to improve enterprise performance and make the world a safer place. Headquartered in N.Y. and a member of the Russell 3000 Index, Verint has offices worldwide and an extensive global partner network. Learn more at www.verint.com.
Fiserv is a pioneer in currency supply chain management and was the first provider to launch a sophisticated, next generation web-based version of an already proven currency management solution. This solution provides real-time Business Intelligence to ensure active cash is managed and optimised wherever it is held; within an ATM, the branch or across the whole network.
The partnership leverages the combination of Glory's cash-recycling and cash-distribution technologies and Integrated Currency Manager®, Fiserv’s cash-management and optimisation software. Glory cash recyclers keep incoming, outgoing, and branch inventory currency active and available to staff for all uses. Integrated Currency Manager addresses cash management for branches, ATMs, vaults and transportation providers, optimizing cash levels and reducing cash movements, and thereby reducing cash inventory holding costs and managing cash in transit service costs.
Separately, these solutions have long delivered value to banks and credit unions, and when implemented together, allow for more accurate and efficient cash forecasting and ordering, with proven potential to reduce the amount of cash a branch needs to hold by between 15-40%.
The Fiserv Integrated Currency Manager® Solution is an important element of our CashInsight Inform suite of business intelligence solutions. CashInsight is Glory's family of best-in-class products for cash management, workforce planning, remote device monitoring and management, and teller applications for teller cash automation equipment.
Fiserv is a leading global provider of information management and electronic commerce systems for the financial services industry, providing integrated technology and services that create value and results for our clients. Fiserv drives innovations that transform experiences for more than 16,000 clients worldwide.
For more information visit www.fiserv.com/cashandlogistics.
NewGround is a leading global company that imagines, designs and delivers retail and corporate environments that drive competitive advantage for its clients. For nearly a century, NewGround has helped financial services organisations advance by focusing its efforts on the creation and delivery of unequaled customer and employee experiences.
In collaboration with Glory, NewGround integrates state-of-the-art cash automation solutions into novel branch formats and layouts across the world. Glory works closely with the company to ensure that our new technologies contribute to the creation of these new retail environments by building new staff teams, improving workplace practices and procedures, and, transforming the overall customer experience.
As an industry thought leader, NewGround delivers breakthrough ideas through a consultative and collaborative approach that integrates a financial institution’s brand, place and culture to help develop the next generation of retail solutions.
For further information visit www.newground.com or call +1.888.613.0001.
KAL is the leading global software specialist dedicated to multi-vendor ATM software and providing XFS based Branch solutions for teller automation. KAL's product suite enables hardware, software and services sourced from multiple vendors to work together perfectly.
Glory has a global OEM Software Licence Agreement with KAL enabling Glory customers and our authorised distributors to integrate the market leading Kalignite™ software solutions.
Working together this enables banks to adopt a best-of-breed strategy, reduce costs, increase functionality and provide an enhanced customer experience.
KAL is the world's leading ATM software provider, specialising in solutions for bank ATMs, self-service kiosks, and bank branch networks. Established in 1989, it is an independent company with extensive relationships across hardware vendors, solutions providers, and end customers.
Headquartered in Edinburgh, UK, the company has local offices around the world and a multinational workforce to meet local customer needs whilst relating to the global challenges.
For further information visit www.kal.com.